Cancellation Policy

Your appointments are extremely important to the Salon 500 team. We understand that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 48 hours notice. Our Policy: A cancellation or request to reschedule made less than 48 hours in advance will invoke a cancellation fee. The amount charged will be equal to 50% of the booked services. Should you arrive more than 15 minutes late for your appointment, we cannot guarantee that we will be able to provide the service. If we cannot accommodate you, the same cancellation fee will apply. We will try our best to reschedule your appointment for another time that suits you. A credit card is required to make an appointment. Cancellation fees will be charged to the card you provide. We realize that emergencies occur. If you do need to cancel or reschedule your appointment, we simply request that you inform us at least 48 hours in advance.